iECUtool.com has collected some common errors from the pcmtuner user, here we would like to sharing solutions for you.
Solutions Keep updating.
‘User Not Active, Contact Support’ How to do?
PCMtuner requires activation. For the future PCMtuner activation, We have improved our service.
After you register, just wait for 24 hours, and the factory will activate for you automatically. no need to offer an email to the seller to activate now.if over 24 hours, still not activated, can ask your seller to check for you
After registering, it prompts ‘User Already Exists’
You have already registered so cannot register again. Use a new email address and contact us with a serial number to get a new account.
If you reinstall pcmtuner on another PC, Pcmtuner software and hardware are licensed per PC. You would need to reinstall with a different email, then contact the seller again and explain the situation to get the license reactivated for a new pc.
Failed to login vzperformance user account, error 419 and asks for customer verification, any idea?
Need to connect both pcmtuner and USB dongle with PC. Run software and login again.
https://support.vz-performance.com user name= email address, password= serial number
The USB dongle is not accessible. Check if it is connected and reset the application.
An Update version was found on the server.
Would you like to download build 1.2.5
Press No, DON’T update pcmflash software. Use pcmtuner their own software.
We have seen a problem with USB port power causing this on some laptops.